At Stocky AutoWorks, we strive to provide fast and reliable shipping to virtually any address in the world. Please note that certain products have restrictions and may not be eligible for international shipping. For international orders, we encourage you to contact us directly to ensure a smooth process.
Shipping Information
- Processing Time: Orders are typically processed within 3 to 5 business days before they are shipped. Please note that we do not process or ship orders on weekends.
- Backorders: If an item you ordered is on backorder, we will notify you with an estimated arrival time.
- International Shipping: If you select US shipping rates but are shipping internationally, you will be contacted to cover the difference in shipping fees.
Contact Information
- Email: For any shipping-related inquiries, please email us at sales@stockyautoworks.com.
- Phone: Call our representatives at (321) 276-8806 for immediate assistance.
Shipping Issues
If your package is lost or stolen after being delivered by the carrier, please follow these steps:
- Contact Us: Notify us within 48 hours of delivery at sales@stockyautoworks.com or call (321) 276-8806.
- Contact the Carrier: Report the issue to the shipping company within 48 hours.
- Claims Process: You are covered by the basic insurance amount approved by the shipping carrier. We do not offer refunds or reship products for claims denied by the shipping company.
Your satisfaction is our priority, and we are here to assist you through any shipping issues to ensure you receive your order.